Randy Schultz
 randallschultz@hotmail.com

 

OBJECTIVE:

An entry-level information systems position.

 

 

EDUCATION:

B.S. in Management Information Systems

 

3.08 GPA (5/02)

 

The Pennsylvania State University - Erie

 

 

 

B.S. in Management, Human Resource Management Option

 

Minor in Economics

 

Dean's List, 3.08 GPA (5/89)

 

The Pennsylvania State University - Erie

 

 

EXPERIENCE:

Technical Support Representative

 

Velocity.net (12/03 - Present)

 

        Support browser, e-mail, connectivity, web hosting, and operating  

      system issues.

 

        Assist customers with new account machine configurations.

 

 

 

Technical Support Representative

 

Stargate.net (12/02 - 12/03)

 

        Support browser, e-mail, connectivity, web hosting, VPN, and

      operating system issues.

 

        Assist customers with new account machine configurations.

 

        Provide help desk support for users of a customer’s web site.

 

 

 

Sales Associate, Manager Trainee

 

Radio Shack (8/90 - 04/04)

 

        Complete inside sales, bank deposits, and store reports.

 

        Handle customer technical problems.

 

 

 

Intern

 

Northwest Tri-County Intermediate Unit (1/02 - 5/02)

 

        Modified existing database applications.

 

        VBA programming in Access for the purpose of importing

 

      user-defined fields from Outlook forms.

 

        Modified existing Outlook forms for public folder application.

 

        Assisted users with database applications.

 

 

 

Installation Technician

 

Levco Communications (4/95 -1/00)

 

        Performed field installation of communication systems.

 

        Installed data, telephone, sound, and video wiring.

 

        Programmed telephone systems.

 

 

COMPUTER

 

SKILLS:

COBOL

Microsoft Power Point

Microsoft VBA

 

PASCAL

Microsoft Word         

Microsoft Front Page

 

C++    

Microsoft Access

HTML