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Randy Schultz |
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OBJECTIVE: |
An
entry-level information systems position. |
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EDUCATION: |
B.S. in Management
Information Systems
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3.08 GPA (5/02) |
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The
Pennsylvania State University - Erie |
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B.S.
in Management, Human Resource Management
Option |
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Minor in Economics |
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Dean's List, 3.08 GPA (5/89) |
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The Pennsylvania State University - Erie |
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EXPERIENCE: |
Technical
Support Representative |
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Velocity.net
(12/03 - Present) |
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Support
browser, e-mail, connectivity, web hosting, and operating system issues. |
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Assist
customers with new account machine configurations. |
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Technical
Support Representative |
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Stargate.net
(12/02 - 12/03) |
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Support
browser, e-mail, connectivity, web hosting, VPN, and operating system issues. |
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Assist
customers with new account machine configurations. |
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Provide
help desk support for users of a customer’s web site. |
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Sales Associate, Manager
Trainee |
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Radio Shack (8/90 - 04/04) |
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Complete
inside sales, bank deposits, and store reports. |
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Handle
customer technical problems. |
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Intern |
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Northwest Tri-County Intermediate Unit (1/02 - 5/02) |
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Modified
existing database applications. |
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VBA
programming in Access for the purpose of importing |
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user-defined fields from Outlook
forms. |
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Modified
existing Outlook forms for public folder application. |
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Assisted
users with database applications. |
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Installation Technician
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Levco
Communications (4/95 -1/00) |
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Performed
field installation of communication systems. |
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Installed
data, telephone, sound, and video wiring. |
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Programmed
telephone systems. |
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COMPUTER |
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SKILLS: |
COBOL |
Microsoft Power Point |
Microsoft VBA |
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PASCAL |
Microsoft Word |
Microsoft Front Page |
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C++ |
Microsoft Access |
HTML |
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